Statewide Educational Advocacy Program Manager

Manager, Statewide Educational Advocacy Program

About Treehouse:   Join a team that is passionately committed to helping every child in foster care succeed in school and in life!  Treehouse staff and volunteers improve educational outcomes for youth in foster care by providing direct service education support and access to essential needs that all kids equally deserve.  We also work at the legislative level to help develop, lead, and pass landmark legislation to reduce the inequities in the system that limit our youth from achieving their full potential.

Treehouse is a well-loved, community-based agency, now in our 25th year of working in strategic partnership with Washington DSHS Children’s Administration to address the critical needs of children in foster care.  We have a big goal for the future:  to ensure that foster youth in King County graduate from high school at the same rate as their peers by 2017 with a plan for their future.

The Position:  Treehouse is seeking a full-time Manager, Statewide Educational Advocacy Program.  The Manager will manage Treehouse’s renowned Statewide Educational Advocacy Program, which places Educational Advocates in DSHS Children’s Administration offices around the State to provide educational planning and advocacy to more than 1,400 children and youth in foster care.  Traditionally a problem-centered individual student advocacy model, the service is evolving to fulfill the Washington State Legislature’s highly held goal for youth in foster care to graduate high school and achieve other educational milestones at the same rate as their peers. This position supervises 14 remotely-located direct reports.  The ideal candidate will have significant experience effectively managing a team to program outcomes and using program data to inform practice. 

Position Purpose:  Provides leadership and operational management to Statewide Educational Advocacy Program.

Essential Attributes:  This position provides exciting opportunities to:

  • Serve as an adaptive leader, exuding optimism and positive attitude while supporting the evolution of the organization and program and guiding staff through change.  Lead team in adjusting to changes in legislation and laws that affect youth in foster care.
  • Proactively communicate program feedback and needs to management and seek ways to improve program practice. Seek and offer expertise and assistance as needed.
  • Demonstrate and coach team on the importance of empathy versus sympathy and holding high expectations of youth.  Ensure a culture of compassionate service and respect for youth, caregivers, Treehouse staff, school and child welfare staff.
  • Demonstrate commitment by modeling and coaching resilience when faced with setbacks, offering extra effort and support to the team when necessary.
  • Keep all relevant stakeholders informed of team progress, challenges and needs.  Develop and maintain exceptional relationships with organizational partners, leaders and direct reports through proactive, clear communication.
  • Collaborate across departments, with Children’s Administration staff, and other community agencies to deliver quality, accessible and appropriate education services to youth in foster care.
  • Demonstrate resourcefulness by modeling the ability to get things done even when the path is not easy or apparent. Brainstorm solutions and constantly seek the best way to accomplish the work that is in the best interest of the youth we serve, our partners and our team. 
  • Consistently hold self and team accountable to meet goals, deliverables and deadlines. Demonstrate an unwavering commitment to learning from consistent data collection, analysis, interpretation, and on-going evaluation.
  • Thrive in an environment where candid conversations are expected and welcomed.  Participate in respectful two-way communication, giving and receiving constructive feedback to superiors, colleagues and direct reports.
  • Use data and analytical skills to measure and interpret program performance and recommend and implement strategies to achieve the best outcomes for youth.  Engage team members in critical analysis and thinking.

Essential Functions

  • Recruit, hire, train and evaluate Educational Advocacy program staff.
  • Supervise, coach and oversee professional development for a team of remotely-located Educational Advocates to achieve youth outcomes.
  • Lead team in consistent, accountable implementation of program model, practices, policies and procedures, ensuring compliance with all contract requirements and keeping program manual up to date.
  • Ensure staff access to individual case consultation as needed.
  • Participate in on-going program planning and establishing team goals and performance expectations.
  • Participate in developing program budget, monitor budget monthly, and be accountable for operating program within annual budget guidelines.
  • Produce monthly program dashboard, lead team in discussion of program data, and provide analysis of data to senior manager and other leadership.
  • Ensure timely monthly reporting to regional education leads and social workers.
  • Participate in preparation of semi-annual and annual Educational Advocacy program reports to Children’s Administration.
  • Maintain exceptional relationships with Children’s Administration program manager, regional education leads and area administrators.
  • Other duties as assigned by Supervisor.

Supervisory Responsibility:

Direct Reports:  14 remotely located Educational Advocates

Knowledge, Skills and Abilities:

Required:

  • Master’s degree in education, social work or related field.
  • 3 – 5 years of program management experience.
  • 3 – 5 years of supervisory experience.
  • Demonstrated experience using program data to monitor and inform program practice.
  • Experience in child welfare system or K-12 education system.
  • Demonstrated knowledge of education law and special education.
  • Demonstrated experience collaborating and coordinating services with school districts, community agencies, caregivers, volunteers and others.
  • Demonstrated ability to work with individuals of diverse social, economic, and cultural backgrounds.
  • Proven ability to establish and maintain positive relationships with employees, peers, management, and organizational partners.
  • Excellent written and oral communication skills, including proven ability to act as a spokesperson in public venues.
  • Ability and aptitude with Microsoft Office Suite 2010 and other technology necessary for successful day-to-day functioning in business environment.
  • Must clear nationwide criminal background check and driving record background check.
  • Reliable transportation and at least minimum WA State driver insurance coverage required.
  • Daily attendance and punctuality required.

 Strongly Preferred:

  • Experience managing remote staff, incorporating technology tools to facilitate meetings and case consultations.
  • Experience developing and leading a team to providing formal, classroom-style trainings.

 Physical and Mental Requirements: 

  • This position is located in an office and requires long periods of sitting, working with materials on a computer. Limited in-state travel is required.

Salary and Benefits: 

The salary range for this position is $52,000 – $57,000, depending on experience.  Treehouse offers a generous benefits package.  Medical, dental and vision benefits paid by employer are offered with this position, as well as a matching 403b plan, long-term disability, life insurance,  paid holidays and Staff Appreciation days, and 20 days Paid Time Off accrued by the end of the first year.  Dependent medical benefits are offered at employee cost.

Applying for this position:

This position is open until filled, and priority will be given to applications received by January 27, 2014.  To apply, please send a cover letter referencing job title and resume to jobs@treehouseforkids.org (send as attachment) or Treehouse Human Resources, 2100 – 24th Avenue South, Suite 200, Seattle, WA  98144.  No calls, please.

Treehouse is committed to building a diverse staff equipped with cultural knowledge sets and skills needed to provide equitable and responsive services for foster youth and caregivers.  An Affirmative Action form can be found here, to be completed and included with your application on a voluntary basis.